We received multiple offers the first day the house went on the market, thanks in large part to Viian's incredible work. Vivian brought in a fabulous photographer and videographer to showcase our home online, which created much more foot traffic and brought in serious buyers. She also brought in a designer to help stage our home, which helped make it more appealing to a larger group of potential buyers. Their marketing team is top notch and can't be beat! Although we received multiple offers, we ended up working with nervous first time buyers. Silvia was wonderful in keeping the transaction moving along and getting to closing in a timely manner. She was always available to answer our questions (and the buyers!). She was so responsive and is the sweetest person. We had a great experience!
She didn't pressure me but let me make all the decisions pertaining to the sale. She also helped me find a new house and worked tirelessly on that. When she didn't know something herself she had the realty agency to fall back on and within a day or two responded with the answers I needed. My new house is located in Key Largo, and she would drive down there, about a 90 minute drive or more, without hesitation. She also drove over to my old house numerous times to pick things up so I didn't have to waste time going to hers or the realty agency to drop off documents, payments, etc.
She helped me buy an apt and my house. If I need to buy an apt or house again i am going to call her. Very professional and helpful, thanks Aurora!!
She is a true professional and very knowledgeable. We felt very comfortable dealing with her. She is superb with communication and was always available to us. No matter how many times we called her and how many properties she showed us. She maintained a wonderful demeanor. We would highly recommend her. We hope to deal with her in the future.
Time, communication, assistance, attention, and benefit to the client. Thanks to the Fontan Group.